The RipTide Car Wash & Detail Center

LaTeshia Lennon 3 months ago

Riptide is always the best car wash ever and Andree was extremely helpful with renewing my membership, Andree provided me a QR code to help manage my account and I was able to restart my membership. He was extremely professional, friendly and knowledgeable and I wanted to give him a huge KUDOSSS 🎉🎉 thank you Andree at the Durham NC, 15-501 location

Rebecca Gebauer 3 months ago

I’ve been using the basic car wash subscription and have been very happy with it. The service is always quick and efficient, making it easy to stop by whenever the car needs a wash. The free vacuums are a nice bonus and help keep the inside clean too. Great value for the convenience.

Kevin T 8 months ago

The wash was simple, but my car was wet when leaving. Soap on one side of it from an incomplete rinse. Some of the towels that they provide to dry your car with also had debris. Glad I looked at it. Otherwise I would’ve scratched my car while using the “clean” towel. Not to mention, the construction going on around it makes me feel weird driving a washed car onto a road caked over in dirt. That is not their fault at least.

Kaye Grady 9 months ago

The beginning of 2025, we received a $9.99 special car wash at Riptide. The special was for 3 cars. We have been members from day one. The man took my credit card and change my membership to the special rate. The monthly plan was $9.99 per car. Guess what, my November bill they charged me $10.74 per car and December bill they charged $21.95 per car. That's $11.96 more per car without a new agreement. NO one called or emailed us about a price increase. I immediately went to Riptide about the charges on my credit card. I did and have spoken with the manager (Kevin Wood) and removed my membership from Riptide due to Kevin's VERY BAD attitude. He is very rude when asked about the price and why no communication. That same day two other customers were complaining about Kevin being so rude. The other staff is very friendly. He could give a damn whether you kept the membership or not. It's a shame because this is a good car wash. Extremely disappointed in this manager!!

Brooke Triandafils a year ago

I never feel the need to write reviews but I felt I needed to. I got an interior detail for $200. My car was spotless. I unfortunatley left the window open during a rain storm and my car was soaked and there were leaves all over it, It was horrible. I decided to take it here and I’m so glad I did. It was shining and spotless. 10/10 experience everyone was so friendly and they got me in so fast.